Objective

Seeking a position in the field of user interface engineering and usability testing that requires strong task analysis, problem solving, programming and documenting skills. Would welcome a fast-paced environment with challenging tasks and potential for professional development.

Qualifications summary

• 7 years of engineering, designing and implementing websites for businesses, ISPs and United Nations — building user-friendly interfaces that combine unique style and extensive functionality;
• 7 years of programming interactive website components and testing client/server systems;
• 2 years of documenting web applications;
• Creativity, excellent analytical skills, self-motivation and high attention to details;
• Strong oral and written communication and teamwork skills, substantial tutoring experience.

Relevant technical expertise and skills

Professional expertise in the following communication applications, protocols and technologies:

• Markup, scripting and programming languages: HTML/XHTML, CSS, JavaScript, PHP, ASP, C;
• RDBMS: MySQL, MS SQL, FoxPro;
• Web development applications: Macromedia DreamWeaver, Adobe GoLive;
• Website analysis tools: WebTrends Log Analyzer, Sawmill;
• Web servers: Apache (UNIX, Windows), MS Internet Information Server;
• Documenting systems: EC software Help&Manual, Macromedia ROBOHelp, LyX;
• Desktop publishing applications: Quark XPress, Adobe PageMaker;
• Graphics design tools: Adobe Photoshop and Illustrator, Corel DRAW and Photo Paint, and more;
• Operating systems: UNIX (Mac OS X, FreeBSD, Linux, Solaris), Windows XP/2000/95, MacOS 9.x.

Certifications

Brainbench-certified in:

• Web Services Application Engineering, WWW Concepts, Internet Concepts, Internet Industry Knowledge, HTML 4.0;
• Apache 1.3.12 Administration (Master Level), Web Server Administration, Unix Administration;
• Written English, English Vocabulary, Written Russian (Master level).

IELTS (International English Language Testing System): 7.5 average score.

Employment history

May 2007 – present: Website developer

Js-Kit.com, Burlingame, CA

• Develop user interaction and interface design solutions for JS-Kit web services;
• Create mock-ups and visual elements;
• Designed, engineered and implemented from scratch the website of JS-Kit.com;
• Coordinate and facilitate translations of JS-Kit.com services and website into multiple languages;
• Design corporate materials and promotional products.

April 2005 – July 2006: Documentation engineer (English language)

Creative Development LLC, Ulyanovsk, Russia

• Structured, authored and updated user reference manuals and other end-user documentation for two e-commerce software product lines;
• Recommended user interaction and interface design solutions for core components and add-on modules of the software product lines;
• Performed usability and quality assessments of software core components and add-on modules (entailed analyzing source code in PHP/MySQL);
• Prepared software release announcements and corresponding promotional materials, and edited the contents of video presentations of new software;
• Designed software and service quality satisfaction surveys and monitored quality control initiatives.

September–November 2004: Associate Information Officer

Division for the Advancement of Women (DESA/DAW), United Nations, New York, USA

• Restructured and extensively updated the DAW website in preparation for the 49th session of the Commission on the Status of Women (CSW49);
• Maintained and updated the WomenWatch website, websites of the Office of the Special Adviser on Gender Issues (OSAGI) and Inter-Agency Network on Women and Gender Equality (IANWGE);
• Transformed the DAW website maintenance workflow by introducing template-based approach and converting website sections and pages to template-based code;
• Coordinated online discussions organized by WomenWatch;
• Worked in cooperation with the webmasters of the UN system member organizations to ensure complete web coverage of gender-related initiatives of the UN system;
• Designed PowerPoint presentations and publication covers for DAW.

October 2000 – May 2004: Web-manager

WomenWatch, Division for the Advancement of Women (DESA/DAW), United Nations, New York, USA

• Re-engineered the WomenWatch website navigation and introduced new design, which resulted in measurable improvements in usability;
• Developed and implemented the WomenWatch Portal project (using ASP/MS SQL), which included: designing the portal database, creating and amending the end-user web interface and web-enabled mechanisms for managing the data, collecting and organizing the data for the portal, and writing the corresponding documentation;
• Created a mechanism for online registration of participants of DAW events (ASP/MS SQL);
• Transformed WomenWatch, OSAGI and IANWGE website maintenance workflow by introducing template-based approach (using DreamWeaver MX templates), style sheets and converting appropriate elements of the websites to database-driven pages (using ASP/MS SQL);
• Maintained and extensively updated the WomenWatch website;
• Maintained and updated DAW, IANWGE and OSAGI websites on a temporary basis, which required prioritizing tasks and meeting concurrent deadlines;
• Managed assessment of the WomenWatch website and participated in working out website development strategies;
• Coordinated partnership agreements with UN member organizations, worked in cooperation with the webmasters of UN entities to ensure complete web coverage of UN gender-related initiatives;
• Designed promotional materials and PowerPoint presentations for the WomenWatch project;
• Performed analysis of web-server log data.

March 1999 – May 2000: Multimedia Specialist

United Nations Development Programme (UNDP) / United Nations Office for Project Services (UNOPS), Kigali, Rwanda

• Created unique design and navigational structure for UN Rwanda Internet and Intranet websites, maintained the websites and provided technical administration of the web-server;
• Designed the navigational structure, layout and style for web-sites of UN agencies and offices in Rwanda: UNOPS, UNDP, MONUC, ITC and others;
• Worked in close co-operation with units' information officers and managers in order to provide informative and organized content for the websites;
• Desktop published Rwanda Development News monthly newsletter;
• Designed and desktop published 18-page brochure "Northwest Rwanda... Towards recovery";
• Created miscellaneous promotional materials (posters, leaflets, brochures) and templates for official reports, invitation cards, etc. carrying the matching style of UN system in Rwanda;
• Provided intensive 2-week training in networking (web-administrating course) organized by UNDP for national counterpart institutions; provided consultations to website administrators and technicians of the government of Rwanda, national institutions and to UN system colleagues.

March 1998 – February 1999: Webmaster

Ulyanovsk Telegraph-Telephone station (regional ISP), Telecom department, Ulyanovsk, Russia

• Engineered, designed, implemented and maintained corporate website;
• Performed technical administration of corporate and client web servers;
• Provided client support including consulting on website layout and navigation design, and programming for WWW;
• Organized, advertised, judged and evaluated "Silver Web" regional contest of web-masters;
• Developed website administrating utilities including database-driven tools.

August 1998 – January 1999: Webmaster, part time

Ulyanovsk Regional Fund for Small Business Support, Ulyanovsk, Russia

• Carried out the implementation of the Fund's website from scratch: engineered the navigation of the site, created unique design aimed at promoting activities of the Fund and produced the HTML code;
• Performed regular website updates.

September – December 1997: Programming tutor, self-employed

• Assisted two high school students in learning C programming language.

Education

June 1998: Master of Science in Applied Mathematics

Ulyanovsk State University (former Ulyanovsk branch of Moscow State University), Ulyanovsk, Russia

Major: Computation Systems Software
Diploma thesis: "Imitation modeling of heterogeneous computer networks" (1998).

June 1998: Master of Science in Linguistics and Interpreting, cum laude

Ulyanovsk State University, Ulyanovsk, Russia

Major: English-Russian Interpreting
Diploma thesis: "Stylistic Features of Texts on Networking Technologies" (1998).